Frequently Asked Questions (FAQ)

Why should I choose to buy from Saina?

SAINA is dedicated to creating stylish, functional, and affordable athleisure with great attention to detail. Our female-owned and led company strives to empower women to be their best by providing consistently great products. We offer better quality than the competition at roughly one third the price.

Convinced yet? We thought so. Welcome to SAINA athleisure.

What is your return policy?

Please refer to our Store Policies page to learn more about our return policies.

Do you ship internationally?

Yes! We ship all around the world. Some exclusions apply.

Do you have a physical store?

Currently, we only have an online store.

Which Payment Methods Do You Accept?

SAINA accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can track your order by entering the tracking number on our website or on the carrier's website.

How long will it take for my order to arrive?

The delivery time varies depending on your location, but it typically takes between 3-7 business days.

How can I stay updated on new arrivals and sales?

Follow us on Instagram @sainabrand, or check our website regularly for updates on new arrivals and sales.

Can I combine my rewards points?

Yes you can. There is no limit to the amount of points you can redeem. For more information please refer to our Rewards page.

Do you offer gift cards?

Yes, please check out our Gift Card page to learn more.

What are the payment options?

We accept all major credit cards, Saina's eGift cards, and Apple Pay.

Do you sell your products on Amazon or other 3rd party sites?

No, we do not. If you see Saina products being sold on other sites, please let us know.